Director of Operations

Posted on: 09-Oct-2018 - Permanent/Full Time - Accra

MAIN DUTIES & RESPONSIBILITIES: • Participate in corporate strategic planning and implement strategic goals and objectives. • Review operational, and financial performance reports on branches as well as the IT systems of the Company and advice on ways of improvement. • Devise strategies in collaboration with Managing Director to ensure product mix are profitable and delivered on competitive service delivery agreements and timelines. • Build strong working relationship and institute measures to detect early signs of danger within any function of the Company. • Establish a comprehensive plan to address and completely resolve signals with potential of impacting negatively on performance of the Company. • Liaise with Audit Department to ensure periodic audits are conducted on all Branches and IT systems and follow up to ensure recommendations are implemented. • Responsible for establishing, implementing and supervising operational controls. • Develop performance matrix to monitor and evaluate operational efficiency. • Review and update prescribed set of guidelines (policies and procedures) to govern business operations in liaison with Department Heads. • Present reports on operational activities of all branches and IT to the Executive Committee of the Company. • Responsible for generating new product development ideas and management of product development life cycle. • Planning and coordinating the implementation of business plans and penetration into new markets. • Oversight responsibility for corporate communication functions of the Company • Liaise with Department Heads on the determination and achievement of strategic objectives for their Departments. • Plan feasibility survey, form project teams and prepare report with relevant recommendations prior to setting up of new branches. Also supervise all branch set –up activities. • Supervise all IT systems to ensure up-to-date relevant technological support for the Company’s operations. • Any other duties assigned by the Managing Director or his representative.

Required skills & Experience

• A minimum of a 2nd Degree in a business related field • Professional Certification from a recognized professional body. • GSE certification • 8 to 10 years relevant work experience, 4 years of which should be in a senior managerial position with a reputable organization. SKILL SET REQUIRED • Risk Management skills • Excellent report writing and analytical skills • Problem Solving Skills • Ability to develop & Implement plans to drive profitability • Effective negotiating skills • Strong project management and multi-tasking skills • Superior presentation/public speaking skills • Efficient Time Management skills

How to Apply

Send your résumé, indicating the job title as the subject, to: [email protected]

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