Frequently Asked Questions

1. Business Listings

Q. Why should I register with GhanaBusinessWeb.com?
A. As a registered user of GhanaBusinessWeb.com, you can avail a number of benefits:

  • List you business for free and join the pool of over 20,000 businesses.
  • Get an online presence for free.
  • Attract new customers as well as provide valuable information to your existing customers.
  • Let your customers find you 24 hrs, 365 days from anywhere.


Q. How can I list my business on GhanaBusinessWeb.com?
A. It’s quick and easy to list your business here. Click on Register at the top of the page and fill the form with your details. Your business won’t appear on the site right away as it can take up to 48 hours for our database to update, and you’ll be notified when your listing is live. Don’t forget to add content to your listing including a description, images and contact details at your Account Home.

Q. What are the business listing rules?
A.

  • The business name should be just that, your registered name, sole trader name or domain name. It needs to be in title case (which in most instances means each word starts with a capital and the rest of the word is lowercase) for easy readability. The business name can’t include extra descriptions.
  • Each listing requires a business name, email address, physical address (no PO Boxes) and phone number. If you’re an online business we’ll need your head office address.


Q. What are keywords?

  • Keywords are additional categories you can choose to increase your visibility. More keywords means your business get found in more categories.


Q. What are Product Catalogs?
A.With the product catalog feature, businesses can upload documents like product pricelists, restaurant menus or any document for public consumption


Q. What is GBW Verified?
A. "GhanaBusinessWeb/GBW verified" means, the information related to name, address, contact details of the business establishments have been verified as existing at the time of registering any advertiser with GhanaBusinessWeb.com. This verification is solely based on the documents as supplied by an advertiser/s or as per the details contained in Customer Registration Form.
We strongly recommend our Users to exercise their discretion & due diligence about all relevant aspects prior to availing any products/services. Please note that GhanaBusinessWeb.com does not implicitly or explicitly endorse any product/s or services provided by advertiser/service providers.

Q. How do I get my business verified?
A. To get your business verified by the GhanaBusinessWeb team, please send your business registration documents to GhanaBusinessWeb and contact us on 0262754275. Please note that  a non refundable fee of GHC50 will be charged.

Q. What if I forget my user name and password?
A. Incase you forget your user name and password, we help you retrieve them. Get to the Forgot Password Form by clicking on its link on the Login page. Enter the email address with which you had registered and we will provide you with the User ID and Password details through an email.

Q. What if I've forgotten my password and my e-mail has changed since I have created my account?
A. In such a case, you will have to contact us to reset your account.

Q. Why does GhanaBusinessWeb ask for some personal information when one registers with it?
A. We do this to customize your experience.

Q. Is my Personal Information Secure?
A. We respect the privacy of our customers and take all steps to keep your personal information confidential. Read our Privacy Policy for details.

2. Advertising Questions

Q. How can I find out more about advertising at GhanaBusinessWeb.com?
A. Visit Our Advertisers Section, to know more about advertising at GhanaBusinessWeb.com.

Q. What are the various listing packages you have?
A. We have 3 packages: Free, Basic and Premium Listing

Free Business Listings:

Q. What does free GhanaBusinessWeb.com Listing Include?
A. GhanaBusinessWeb.com listings include: Names of the Businesses with their complete contact and business details. Mapped location of the business Features with each business listing to connect users to businesses through Email
Q. Do I need a website?
A. No, you don't need any website to get your business listed with us.
Q. What information do I need to provide?
A. You need to provide only the basic information about your business that you want your customers to know and the contact details. Refer to the 'Add New Business' form for details.
Q. How do I update my Business Listing?
A. You can update your business listing by submitting the changes through our 'Manage Listing' form. Our Data Verification team will verify any information you provide. Updated data would take 1 working day to appear on GhanaBusinessWeb.com.
Q. How can I have my business listing removed?
A. Just provide us with your business listings' details as they appear on GhanaBusinessWeb.com.
Q. I submitted a request to add a business, but it still doesn't show up.
A. When you send us a request to add up a business, It takes us 2 working days to complete the validation process and make the listing online.

Basic Business Listings:

Q. How are Basic Listings different from Free business listings?
A. Basic Listing is a paid form of advertising, which allows businesses listed at GhanaBusinessWeb to receive enhanced placement and With a basic listing, you can add more details to your business listing in addition to the Free listing details. You get shown in more categories, add pricelists, menus and other documents to your business profile, promote your special offers, your business logo.
Q. How do catalogues play a role in advertising as Basic Listing?
A. Today's buyers look for more information to make a well-informed purchase decision, so help them by adding more information about your business. Catalogs act as a professional store showcasing your products, highlighting your business information, hours of operation, contact details.
Q. How much does it cost?
A. Please contact our sales department for details.
Q. How long does it take for my program to go live?
A. It would take us 1 working day after you send us a request to make your program go live.
Q. Can I update the business details of my Basic Featured Listing, after the program goes live?
A. Yes, you can update the business details of your Basic Featured Listing after the program goes live.
Q. Can I change the keywords for which I want to position my listings once the program goes live?
A. Yes, you can change the keywords for which you want to position your listings once the program goes live.

Premium Business Listings:

Q. How are Premium Listings different from Free Business Listings?
A. Premium Listing is a paid form of advertising which allows businesses already listed at GhanaBusinessWeb to receive enhanced placement and thus more customer focus.
Q. How are Premium Listings different from Basic Featured Listings?
A. Both Premium and Basic Listings are Paid form of advertising whereby your business listings receive some premium position on our website. The Basic Listings are displayed above the Free Listing but below Premium Listing on search results for the keywords you wish to appear for. Premium Listings are displayed in top position and in the premium positions at the right of our search results for the keywords you wish to appear.
Q. Can I have a link to my own website when I advertise as Premium listings?
A. Yes, you can have a link to your own website when you advertise as Premium listings.
Q. Do I need a website to advertise as Premium Listings?
A. No, you do not need a website to advertise as Premium Listings.
Q. How much does it cost?
A. Please contact our sales department for details.
Q. How long does it take for my program to go live?
A. It would take us one working day after you send us a request to make your program go live.
Q. Can I change the keywords for which I want to position my listings once the program goes live?
A. Yes, you can change the keywords for which you want to position your listing once the program goes live.

Billing Questions

Q. I advertise on GhanaBusinessWeb.com. How do I pay for the bills?
A. You can pay your bills through Mobile Money or by sending in a cheque drawn in favour of Simpsol Solutions Ventures.

3. GhanaBusinessWeb.com Questions

Q. What is GhanaBusinessWeb.com Search Engine?
A. GhanaBusinessWeb.com is a search engine dedicated to deliver business based search results. By using certain keywords you can find the search results of your interest. This interactive medium combined with advanced search capability of GhanaBusinessWeb.com provides you with best products/services and company search results.
Q. How does GhanaBusinessWeb help us to find our information?
A. GhanaBusinessWeb.com is a huge database of information from various cities and towns of Ghana. GhanaBusinessWeb's database has all the products/services and contact information of organizations in operating in the Ghanaian market. GhanaBusinessWeb.com will help you in finding products/services and company names by very simplified search technology.
Q. How does GhanaBusinessWeb Search benefit you?
A. The search technology of GhanaBusinessWeb.com is developed implementing artificial intelligence technology that understands the meaning of queries asked by any common man. The artificial intelligence technology also prompts the system to give much faster search results than the conventional technique of matching keywords. GhanaBusinessWeb.com will allow you find your products/services and company name just in no time. The search result you find would be extensive following a simple search method. You can find your products/service and company name , making your search more beneficial. The search method of GhanaBusinessWeb.com is user-friendly and time saving.
Q. What are the different search options GhanaBusinessWeb.com offers?
A. The different search options on GhanaBusinessWeb.com are:

  • Search by Category
  • Search by Company Name
  • Search by Area
  • National

Q. What happens to my personal information?
A. We respect the privacy of our customers and take all steps to keep your personal information confidential. Read our Privacy Policy for details.

© Copyright 2012 GhanaBusinessWeb.com